Service Plans, Installation and Custom Fees for Medical Equipment
Service plans, installation and custom fees for hospitals, surgery centers, long-term care facilities, laboratories and licensed distributors - equipment installation and setup, preventive maintenance and calibration contracts, extended warranty coverage, and custom handling or freight charges. These line items are stocked alongside the capital equipment and consumables in the MAP Medical catalog so coverage can be added to the same purchase order. Available as one-time fees, annual contracts and multi-year agreements, with account-level pricing for materials management and clinical engineering teams.
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Service Plans, Installation and Custom Fees for Medical Equipment
This subcategory covers the service and fee line items that accompany equipment purchases across the MAP Medical catalog. It groups one-time charges such as installation, setup and custom handling with recurring coverage such as preventive maintenance contracts and extended warranties. Stocking these as catalog line items lets a facility add equipment coverage to the same purchase order and account used for capital equipment.
Service and Fee Types Stocked
- Installation and setup fees - One-time charges for delivery placement, assembly, configuration and initial testing of capital equipment. Applied per unit or per project depending on the equipment and site.
- Preventive maintenance contracts - Recurring agreements covering scheduled inspection, servicing and calibration of stocked equipment. Available as annual or multi-year terms.
- Calibration services - Scheduled or on-demand calibration line items for equipment that requires periodic verification against reference standards.
- Extended warranties - Term coverage that continues beyond the standard manufacturer warranty period, covering parts and service for stocked equipment.
- Custom handling and freight charges - Account-level charges for facilities with specific receiving, delivery-window, liftgate or packaging requirements.
Service and Fee Line Item Formats
| Line Item | Billing Format | Applies To | Typical Buyer |
|---|---|---|---|
| Installation and setup | One-time fee | Capital equipment purchases | Biomedical engineering, materials management |
| Preventive maintenance | Annual or multi-year contract | Serviceable equipment | Clinical engineering, facilities |
| Calibration | Scheduled or on-demand | Equipment requiring verification | Clinical engineering, laboratory |
| Extended warranty | Term coverage | Capital equipment | Procurement, finance |
| Custom handling and freight | Per-order charge | Orders with special receiving needs | Receiving, materials management |
How Service and Fee Line Items Are Managed
One-time fees such as installation, setup and custom handling are applied per order or per project and appear as line items on the same purchase order as the equipment they support. Recurring coverage such as preventive maintenance contracts and extended warranties is handled through standing agreements with defined term lengths, so coverage does not lapse between purchasing cycles. Clinical engineering and materials management teams use these line items to keep installation, calibration schedules and warranty terms tied to the equipment record in a single system.
Service plans and setup fees are the coverage line items that protect capital equipment investments after purchase and keep serviceable devices in schedule for maintenance and calibration. Consolidating installation, maintenance, warranty and handling spend through one distributor account simplifies renewal tracking and budgeting for materials management and finance teams across single sites and multi-site systems. Order at the best Wholesale Prices with MAP Medical.
Frequently Asked Questions
What is the difference between an installation fee and a preventive maintenance contract?
An installation fee is a one-time charge for placing, assembling, configuring and testing equipment at the time of purchase. A preventive maintenance contract is recurring coverage that schedules inspection, servicing and calibration over an annual or multi-year term. Installation is billed once per unit or project; maintenance is billed on a defined recurring term for the life of the agreement.
What is the difference between a manufacturer warranty and an extended warranty?
The manufacturer warranty is the standard coverage included with equipment for a defined initial period. An extended warranty is a separate term line item that continues parts and service coverage beyond that initial period. Extended warranties are stocked as catalog line items so they can be added to the equipment purchase order and tracked under the same account.
What are custom handling and freight charges?
Custom handling and freight charges are account-level line items for orders with specific delivery or receiving requirements - liftgate service, inside delivery, scheduled delivery windows, or special packaging. They are applied per order and appear on the purchase order alongside the equipment or supplies they cover.
Can hospitals and facilities order service plans in bulk?
Yes. Service plans, installation coverage and maintenance contracts are available in bulk and multi-site quantities for hospital systems, surgery centers, long-term care operators, laboratories and licensed distributors. Multi-year and account-level agreements are available for organizations standardizing equipment coverage across several sites. Contact our procurement team for tiered account pricing and standing agreement setup.
Can service plans and fees be included in a facility formulary or GPO agreement?
Yes. A facility formulary or GPO supply agreement can include service and fee line items so that installation, maintenance, warranty and handling spend is consolidated with equipment and consumables under one account. Typical inclusions are preventive maintenance contracts for stocked serviceable equipment and extended warranties on capital purchases. MAP Medical builds consolidated account packages matched to facility type and equipment mix - contact our team for an assessment.